Mama Shelter

CHECK IN

Do not forget the following documents to proceed your check in:
- Valid credit card
- Valid ID document (compulsory for foreigners)

If your reservation includes other guests, they are allowed to check in before your arrival only by presenting at least one of these documents:
- Printed reservation confirmation
- Valid credit card used for the reservation
- Valid ID of the person who booked the room

Unfortunately, for security reasons we won't be able to let your guest(s) check in without at least one of these documents.

PAYMENT TERMS

All reservations must be guaranteed with a credit card.
Mama Shelter cannot accept reservations without any credit card guarantee.
You credit card WILL BE CHARGED for best available rates, rack rate, special offers and promotion, at the time of the reservation. These rates are strictly non-refundable, non exchangeable and non-transferable.
You credit card WILL NOT BE CHARGED for standard reservations with flexible rates. Mama Shelter only asks for your credit card details to guaranty your reservation.
THE FULL PAYMENT IS DUE AT THE ARRIVAL at Mama Shelter.
If you fail to cancel your reservation 48 hours (before 12:00pm local time) prior to your date of arrival, Mama Shelter can charge your credit card of the amount of one night.

BABY COT

Only Mama Deluxe rooms can accommodate one baby cot for 15 €/night for a baby under 3 years. Safety regulations strictly prevent us from accommodating more than 2 people (adults or children) in a room. No extra bed can be added. Our adjoining rooms (available in Paris, Lyon and Istanbul) are perfect for families.

CANCELLATION POLICY

FLEXIBLE RATES
Booking Process

Standard reservations at Internet Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.

BEST AVAILABLE RATES, PACKAGES AND RACK RATES

Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.

Booking on-line with Mamashelter.com is quick, easy and completely secure. To ensure our competitive prices and availability, room rates are displayed at all times and availability is shown in "real-time" direct from our hotel reservation system.

ROOMS

Paris

The MAMA rooms are between 15 and 17m².
The MAMA LUXE rooms are between 17 and 21m².
The MAMA DELUXE rooms are between 21 and 25m².
The MAMAM TERRACE rooms are between 17 and 21m².
The MAMA SUITE is 35m².

Marseille

The MAMA DOUBLE rooms are between 15 and 17m².
The MAMA LUXE DOUBLE rooms are between 17 and 21m².
The MAMA DELUXE rooms are between 21 and 27m².
The MAMA SUITE is 45m².

Lyon

The MAMA DOUBLE rooms are between 15 and 17m².
The MAMA LUXE rooms are between 17 and 21m².
The MAMA DELUXE rooms are between 21 and 27m².
The MAMA SUITE rooms are between 27 and 35m².
The MAMA SUITE CORNER rooms are between 27 and 35m².

Istanbul

The MAMA LUXE rooms are between 17 and 21m².
The MAMA TERRACE SINGLE is between 21 and 27m².
The MAMA DELUXE rooms are between 14 and 16m².
The MAMA FAMILY GARDEN rooms are between 40 and 42m².
The BIG MAMA TERRACE rooms are between 27 and 35m².

Bordeaux

The MAMA DOUBLE rooms are between 15 and 17m².
The MAMA LUXE rooms are between 17 and 21m².
The MAMA DELUXE rooms are between 21 and 27m².
The BIG MAMA rooms are between 27 and 36m².

HOW TO GET TO MAMA SHELTER

Mama Paris

Mama Marseille

Mama Lyon

Mama Istanbul

Mama Bordeaux