PAYMENT TERMS
All reservations must be guaranteed with a credit card.
Mama Shelter cannot accept reservations without any credit card guarantee.
You credit card WILL BE CHARGED for best available rates, rack rate, special offers and promotion, at the time of the reservation. These rates are strictly non-refundable, non exchangeable and non-transferable.
You credit card WILL NOT BE CHARGED for standard reservations with flexible rates. Mama Shelter only asks for your credit card details to guaranty your reservation.
THE FULL PAYMENT IS DUE AT THE ARRIVAL at Mama Shelter.
If you fail to cancel your reservation 48 hours (before 12:00pm local time) prior to your date of arrival, Mama Shelter can charge your credit card of the amount of one night.
BABY COT
Only Mama Deluxe rooms can accommodate one baby cot for 15 €/night for a baby under 3 years. Safety regulations strictly prevent us from accommodating more than 2 people (adults or children) in a room. No extra bed can be added. Our adjoining rooms (available in Paris, Lyon and Istanbul) are perfect for families.
CANCELLATION POLICY
FLEXIBLE RATES
Booking Process
Standard reservations at Internet Rates may be cancelled or amended 48 hours before 12:00pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
Booking on-line with Mamashelter.com is quick, easy and completely secure. To ensure our competitive prices and availability, room rates are displayed at all times and availability is shown in "real-time" direct from our hotel reservation system.
ROOMS
Paris
The MAMA rooms are between 160 and 180 square feet.
The MAMA LUXE rooms are between 180 and 225 square feet.
The MAMA DELUXE rooms are between 230 and 260 square feet.
The MAMAM TERRACE rooms are between 180 and 225.
The MAMA SUITE is 375 square feet.
Marseille
The MAMA DOUBLE rooms are between 160 and 180 square feet.
The MAMA LUXE DOUBLE rooms are between 180 and 225 square feet.
The MAMA DELUXE rooms are between 230 and 288 square feet.
The MAMA SUITE is 481 square feet.
Lyon
The MAMA LUXE rooms are between 180 and 225 square feet.
The MAMA DELUXE rooms are between 230 and 288 square feet.
The MAMA SUITE rooms are between 288 and 375 square feet.
The MAMA SUITE CORNER rooms are between 288 and 375 square feet.
Istanbul
The MAMA LUXE rooms are between 180 and 225 square feet.
The MAMA TERRACE SINGLE is between 150 and 172 square feet.
The MAMA DELUXE rooms are between 230 and 288 square feet.
The MAMA FAMILY GARDEN rooms are between 430 and 452 square feet.
The BIG MAMA TERRACE rooms are between 288 and 375 square feet.
HOW TO GET TO MAMA SHELTER